Privacy Policy

Privacy Policy — Kandle Bliss

Kandle Bliss is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, store, and disclose your personal information in Australia.

We may collect the following types of information:

Your name, email address, phone number.
Billing and shipping addresses.
Order and purchase history.
Payment information (processed securely via third-party platforms).
Browsing activity, device type, and IP address via cookies and analytics tools.
Any information you provide through contact forms or newsletter sign-ups.

How We Collect Your Information

We collect your information directly from you when you:

Place an order
Subscribe to our newsletter
Fill in contact or enquiry forms
Visit and interact with our website (through cookies, analytics)

How We Store & Protect Your Information

We store your personal data securely using:

SSL encryption on our website
Secure third-party platforms (e.g., Stripe, Wix, Google Analytics)
Limited access to only authorised staff

We take reasonable steps to prevent misuse, loss, unauthorised access, or disclosure.

Disclosure to Third Parties

We may share your data with:

Payment providers (e.g. Stripe)
Delivery partners (e.g. Australia Post or couriers)
IT and marketing support services
Legal or regulatory authorities, if required by law

We do not sell your personal information to any third party.

Overseas Disclosure

Some third-party service providers may store data outside Australia (e.g., servers in the USA). We ensure these providers meet privacy obligations consistent with Australian standards.

Accessing & Correcting Your Information

You have the right to:

Request access to your personal information
Request corrections if it is inaccurate, incomplete, or outdated